Delete a payment

You can delete a payment through multiple pages in Aspen, including the Cashier's Office Input page and the Payments page.

To delete a payment through the Cashier's Office Input page:

  1. Log on to the District or School view.
  2. Do one of the following:
    • In the District view: Click the District tab, Cashier's Office side-tab, then Cashier's Office.
    • In the School view: Click the School tab, Cashier's Office side-tab, then Cashier's Office.
  1. Select the date of the payment you want to delete.
  2. Search for and select the checkbox next to the payment. Under Cashier's Office, click Details.
  3. On the Options menu, click Delete. A confirmation pop-up appears.
  4. If you are sure you want to delete this payment, click OK.

To delete a payment through the Payments page:

  1. Log on to the District or School view.
  2. Do one of the following:
    • In the District view: Click the District tab, Cashier's Office side-tab, then Payments.
    • In the School view: Click the School tab, Cashier's Office side-tab, then Payments.
  1. Search for and select the checkbox next to the payment you want to delete. Under Payments, click Details.

    2. Note: If you do not see the payment you want to delete, click Filter icon. and select All Records.
  1. On the Options menu, click Delete Payment. The Delete Payment pop-up appears:
  1. If you are sure you want to delete this payment, click Delete.

    2. Note: It is possible to view deleted payments (Cashier's Office side-tab > Payments > Deleted Payments filter). You can also run the Deleted Payments report.