Enable user accounts for verified users

Aspen system administrators can enable multiple user accounts at once for users who have verified their email address. The system sends an email, notifying selected users that their account is now active.

Important: It is extremely important to scrutinize user accounts before enabling them, as enabling gives the user instant access to Aspen information.
  1. Log on to the District view.
  2. Click the Admin tab.
  3. Click the Users side-tab.
  4. Click the Filter menuFilter icon. and select Self Created. This ensures that you are viewing accounts created through self-serve account creation.
  5. Under the Email Verified Date field, the names of the users that responded to the verification email appear.

    Note: You might have to change your field set for the Email Verified Date field to appear. Users who have not yet verified their email address will not have a date set in this field. See Create or Edit a Field Set.
  1. Select the users whose accounts you want to enable.
  2. On the Options menu, click Show Selected.
  3. On the Options menu, click Enable User Accounts to enable the account(s) you selected. A mass email pop-up appears.
    • You can remove a recipient by clicking the X next to their name, but you cannot add recipients to the list.
    • You have the option of editing the message text. However, do not change anything inside brackets, such as {USER}, as this text will be dynamically updated for each recipient.
  1. Click Send.
    Note: The Disabled field for the selected users displays an N, indicating that the account can be logged into.