Enable or disable student or family account creation

By default, self-serve account creation is disabled in Aspen. Districts that want to use this feature must enable it.

Note: Instead of using self-serve account creation, it is possible for Aspen system administrators to mass-create accounts using the Create User Accounts wizard.

To enable or disable student or family account creation:

  1. Log on to the District view.
  2. Select District > Setup > Preferences.
  3. Click the Category drop-down to select Security. The security preferences page appears.

  1. Under Self-serve account creation, do one of the following:
    • To enable self-serve account creation for families and students, deselect the Disable checkbox.
    • To prohibit families and students from creating their own account, select the Disable checkbox.
      Note: If you disable self-serve account creation, parents and students do not see the 'Request an account' link on the Aspen login screen.
  1. For the next fields, do one or more of the following:
    • To let parents who are new to the district (do not have any data in the system yet; are not eligible to receive a security code via email) self-create accounts, at the Roles for parents new to the district field, click . The Security Role Pick List appears. Select the user roles you want to allow to self-create this type of account.
    • To let parents who are new to Aspen (their contact data is listed in Aspen) self-create accounts, at the Roles for parents new to Aspen field, click . The Security Role Pick List appears. Select the user roles you want to allow to self-create this type of account.
    • To let students who are new to Aspen (their demographic data is listed in Aspen) self-create accounts, at the Roles for students new to Aspen field, click . The Security Role Pick List appears. Select the user roles you want to allow to self-create this type of account.
  2. Notes:

    • For any of the role types, not making a selection results in that role type being excluded from the self-serve account creation process. For example, if you do not select a role type for parents new to the district, the Account Type pop-up will not include 'I am a parent new to the district'.
    • Make sure the role(s) you select are available in the appropriate view. For example, when selecting roles for students new to Aspen, do not select Family or Staff, as these roles do not have access to the Student view.

    Note: The second and third options are used to link new accounts to parents and students who already have data in Aspen. These users will receive a security code via email to enable their accounts.
  1. Click Save.

The account creation options on the Aspen login screen update accordingly.